Terms of Use and Privacy Protection
Welcome to the online platforms of TSP NC Inc. and its subsidiaries
(“Company,” “we,” “our,” or “us”). By accessing or using our websites,
services, messaging programs, or digital platforms (collectively, the “Services”),
you agree to the following Terms of Use and Privacy Protections. If you do not agree,
you must discontinue use of our Services immediately.
1. Authorized Use
1.1.
You may access and use our Services solely for lawful personal, informational,
or commercial purposes directly related to engaging with our products and services.
1.2. Unauthorized Uses
Unauthorized uses include, but are not limited to:
- Scraping, mining, or harvesting data, including customer information, product details, or metadata, without prior written consent.
- Reverse engineering, probing, or attempting to bypass any technical, security, or access controls.
- Using the Services to send unsolicited communications, advertising, or solicitations to us, our customers, or partners.
- Any action that could impair, disable, or interfere with the functionality or security of the Services.
2. Intellectual Property
2.1.
All content, including but not limited to logos, graphics, product descriptions,
technical specifications, text, photographs, and software, is the property of
TSP NC Inc. or its licensors and is protected under applicable intellectual property laws.
2.2.
Except where expressly permitted, you may not copy, reproduce, distribute, modify,
or create derivative works without prior written authorization.
3. Privacy Protection
3.1. Collection of Information
We may collect limited personal and non-personal information when you interact with our Services.
This may include contact details (if voluntarily submitted), technical information
(such as browser, IP address, and device type), and transactional data.
3.2. Use of Information
We use collected information to provide and improve our Services, process inquiries and
transactions, communicate with you, and protect against fraud, misuse, or unauthorized activity.
3.3. Protection of Data
We implement commercially reasonable safeguards to protect your data from unauthorized access,
disclosure, alteration, or destruction. While no system is completely secure, we take steps
consistent with industry standards to protect your information.
3.4. Prohibited Use of Data
You are strictly prohibited from using any information obtained from our Services, including
contact details of TSP NC Inc. or its subsidiaries, for unsolicited business proposals, spam,
or unauthorized marketing communications.
3.5. Third Parties
We do not sell or lease your personal information to unaffiliated third parties. We may share
information only with trusted service providers who support our operations under confidentiality
obligations, or when required by law.
4. Communications
4.1.
By providing us with your contact information and explicitly opting in, you consent to receive necessary transactional,
administrative, or service-related communications.
4.2.
Marketing communications will only be sent where permitted by law and, where required,
with your prior consent. Marketing messages will include an option to opt out.
4.3.
Unsolicited communications directed toward us or our customers in violation of this policy
may be reported as spam and pursued to the fullest extent permitted by applicable law.
5. SMS / 10DLC Messaging Terms and Disclosure
5.1. Consent to Receive SMS Messages
By voluntarily providing your mobile phone number and expressly opting in, you agree to receive
SMS or MMS text messages from TSP NC Inc. and its subsidiaries related to your relationship with us,
including conversational, transactional, service, support, scheduling, account-related, and,
where you have expressly agreed, promotional or marketing messages.
5.2. Opt-In Requirement
Consent to receive text messages is not a condition of purchase. You will only receive SMS messages
if you have clearly opted in through an approved method, such as a web form, paper form, verbal process
where permitted, or text keyword enrollment.
5.3. Message Frequency
Message frequency may vary depending on your interaction with us, your service requests,
your account activity, and the nature of the messaging program in which you enroll.
5.4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. You are responsible
for any fees charged by your wireless provider.
5.5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message
you receive from us. After you send STOP, you may receive one final confirmation message confirming
that you have been unsubscribed. After that, you will no longer receive SMS messages from that program
unless you opt in again.
5.6. Help Instructions
For assistance, reply HELP to any message or contact us using the information listed
in the Contact Information section below.
5.7. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
5.8. Record of Consent
We may maintain records of your consent, opt-in source, messaging preferences, and opt-out requests
in order to comply with legal, regulatory, and carrier requirements.
5.9. Prohibited SMS Use
You agree not to use our SMS numbers, forms, or messaging systems to send abusive, unlawful,
fraudulent, misleading, or spam-related communications, or to interfere with the operation
of our messaging services.
6. Compliance with Laws
Users of our Services must comply with all applicable federal, state, and local laws, including
but not limited to laws relating to privacy, data protection, intellectual property, anti-spam,
and electronic communications.
7. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind,
express or implied. We make no guarantee regarding uninterrupted or error-free operation,
accuracy of content, delivery of messages, or fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by law, TSP NC Inc. and its subsidiaries shall not be liable
for any damages arising from your use of, or inability to use, the Services, including any
indirect, incidental, special, consequential, or punitive damages.
9. Enforcement and Termination
We reserve the right to monitor use of our Services, investigate suspected violations, and
restrict or terminate access without notice for any breach of these Terms.
10. Changes to These Terms
We may update these Terms at any time by posting the revised version on our website with a new
Effective Date. Continued use of the Services after changes are posted constitutes acceptance
of the updated Terms.
11. Contact Information
TSP NC Inc.
P.O. Box 48442
Cumberland, NC 28331
